📄 PRIVACY POLICY

Last Updated: January 1, 2026

A&J Detailing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a service, or communicate with us, including via SMS text messaging.

1. Information We Collect

We may collect the following types of personal information:

Name

Phone number

Email address

Vehicle and service details

Appointment and booking information

We may also automatically collect technical data when you visit our website, including IP address, browser type, operating system, and pages visited.

2. How We Collect Your Information

We collect information when you:

Submit a form on our website

Book a service or request a quote

Contact us via phone, email, or SMS

Opt in to receive text messages

Some technical data is collected automatically through cookies, analytics, and server logs.

3. How We Use Your Information

Your information is used to:

Schedule and manage appointments

Provide quotes and service updates

Respond to inquiries and customer support requests

Send transactional SMS messages (appointments, reminders, service updates)

Send marketing or promotional SMS messages only if you have explicitly opted in

Improve our website and services

4. SMS Text Messaging & A2P Compliance

When you provide your mobile phone number and opt in, you consent to receive SMS messages from A&J Detailing, which may include:

Appointment confirmations and reminders

Quotes and service-related updates

Customer support communications

Marketing and promotional messages (if separately opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchase.

5. Sharing of Information

We do not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes.

We may share information only when necessary to:

Process payments

Deliver services

Comply with legal obligations

6. Cookies & Analytics

Our website uses cookies to improve functionality and user experience. Cookies may collect anonymous usage data such as pages visited and time spent on the site.

You may disable cookies in your browser settings; however, some website features may not function properly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Request access to your personal data

Request correction or deletion of your data

Withdraw consent for data processing at any time

To exercise these rights, contact us using the information below.

9. Third-Party Services

Our website may use third-party tools such as analytics providers or map services (e.g., Google Maps). These services may collect data according to their own privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

📍 Contact Information

A&J Detailing
14140 Sylvan St, Apt 214, Van Nuys, CA 91401, United States
📞 Phone: +1 (818) 232-1931
📧 Email: [email protected]